Privacy Policy

1. Introduction

Welcome to the Shivamtrix, the Portfolio of Shivam Singh (hosted at itshivam.in). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal info, please contact us atcontact@itshivam.in.

2. Data We Collect

We collect information that you voluntarily provide to us, as well as metadata automatically logged when you interact with our platform:

• Browser & Operating System (OS): We detect your browser client (e.g., Chrome, Safari, Firefox), rendering engine, and operating system (e.g., macOS, Windows, Linux) to correctly display the Shivamtrix desktop widgets, styles, and control panels.
• IP Address & Network Data: We log your IP address, country/region routing information, and latency/ping metrics to maintain security logs and aggregate statistics.
• Browser Fingerprint & Device Identifier: We generate unique client-side device hashes (such as FingerprintJS) to prevent automated bots and spam on the scheduling forms.
• Account Credentials: We store basic session tokens and OTP verification details to manage your authentication state.
• Contact Details: Your Name, Email Address, and Phone Number (optional) are collected during meeting reservations to set up calendar slots.
• Payment Data: Billing metadata is handled through Razorpay. We do not store your raw credit card numbers or banking passwords.

3. How We Use Your Data

We use the collected information for purposes grounded in legitimate business interests, fulfilling our agreement with you, and compliance with legal requirements:

• To facilitate account creation, authentication, and secure user sessions.
• To schedule, confirm, coordinate, and process refunds for video meetings.
• To deliver system notifications, updates, and responding to inquiries.
• To prevent fraudulent bookings or activities on the Shivamtrix platform.

4. Data Sharing and Third-Party Processors

We only share information with your consent, to comply with laws, or to provide services:

• Razorpay: Utilized for secure payment handling during booking transactions. Their privacy practices are governed by Razorpay's privacy policies.
• Google Calendar: Integrated to sync slots and schedule meetings directly between the host and client.

5. Cookies and Session Storage

We use essential cookies and browser storage (such as LocalStorage and Session Cookies) to persist your logged-in state, OTP validations, and user preferences (like screen brightness and output volume). These cookies do not track your activity on third-party websites.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to the personal info we collect, request correction of inaccuracies, or request deletion of your data. To make such a request, please send an email to contact@itshivam.in.

7. Policy Updates

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be active as soon as it is accessible.